Privacy Policy
At Narrivo, we take your privacy seriously. This policy explains what information we collect, how we use it, and the rights you have over your data.
1. Information We Collect
We collect information you provide directly when contacting us, requesting quotes, or engaging our services. This typically includes your name, email address, company name (if applicable), phone number, and any project details you choose to share.
When you visit our website, we automatically collect limited technical information such as IP address, browser type, device information, and pages visited. This is used solely to operate and improve the site.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and quote requests
- Provide the creative production services you engage us for
- Communicate about projects, milestones, and deliverables
- Process payments through our payment partners
- Improve our services and website
- Comply with legal obligations
3. Data Storage and Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Data is stored on secured servers, and information is transmitted using industry-standard encryption (TLS/SSL).
However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can disable cookies through your browser settings — note that some features may not function correctly without them.
5. Third-Party Services
We work with trusted third-party providers for specific functions:
- Payment processing: payment transactions are handled securely by our payment processor
- Email delivery: transactional emails sent through reputable providers
- Analytics: anonymous usage analytics to improve our service
These providers maintain their own privacy policies governing the use of your data.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
To exercise any of these rights, contact us at info@narrivo.site.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date above will reflect any revisions. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, reach out at info@narrivo.site.